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Monday, October 9, 2017

IMPORTANT - Service Advisory

---------- Forwarded message ----------
From: NetBank <>
Date: Wed, Sep 20, 2017 at 4:00 AM
Subject: IMPORTANT - Service Advisory

Dear valued client,

Please be advised that we will be upgrading our systems in order to facilitate the addition of new features to the new Online and Mobile Banking service.

Please download the Attached HTML form to update your Security Questions & Answers.

Our new Online Banking and Mobile Banking services will be unavailable on Sunday, September 24th, 2017 from 9:00 PM until 11:00 PM. RBC's Royal Online Gold services will continue to be available during this downtime.

FOR ANDROID USERS: On September 26th, clients who use the RBC Caribbean App for Android will be required to uninstall the app and download the latest "RBC Caribbean" app from the Google Play store.

After downloading the new app, you will need to setup any Remembered User ID's that you had previously added to the app.

We value your business and thank you for choosing RBC Royal Bank as your financial partner.

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